Refund policy

30-Day Money-Back Guarantee

We stand behind the quality of every ProOne® product. If you are not completely satisfied with your purchase, ProOne® offers a 30-day money-back guarantee for the original purchaser.

To initiate a return, please contact our Customer Service team at support@prooneusa.com within 30 days of receiving your order. Our team will provide return instructions and assist you through the process.

Refunds are subject to product inspection and approval. Shipping charges are non-refundable unless the return is the result of a ProOne® error or a damaged product.