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Dealer Terms & Conditions

Payment terms: Prepaid US$. We accept MC, VISA, AMEX & Discover credit cards, ACH, or wire transfers.

Shipping: F.O.B, Commerce Twp., MI 48390. Please see more detailed shipping terms & conditions below.

MAP Pricing: The dealer agrees to maintain MAP pricing on ALL ProOne branded products.

3rd Party Shipping: ProOne assumes NO liability for shipping by 3rd party fulfillment/warehouse companies.

Shipping using Dealer Shipping Account: A 2% handling fee will be applied (minimum $5.00).

3rd Party Marketing: Our sole obligation is to authorized dealers only. ProOne Dealers may not sell ProOne products to any 3rd party resellers.

Selling on the Amazon platform is strictly prohibited.

Alias Marketing Names: Dealers are required to register alias names with ProOne. We do not support unauthorized alias marketing of ProOne products. Products sold by unauthorized dealers are void of warranty or service obligations.

Freight Claims: Damaged goods must be reported within 7 days from receipt of merchandise delivery when goods are shipped by ProOne to known end user destination.

Product Return Policy, Product Warranties and 30-Day Money Back Guarantee Policy Details can be viewed online at www.prooneusa.com/terms-conditions/

Trademark Usage: The use of ProOne® within a URL or website address is strictly prohibited.
Your website must display the ProOne Independent Authorized Dealer badge on your homepage.

The ProOne Standard: As a ProOne Dealer, you agree to maintain an up-to-date website and a courteous and professional relationship with your customers.


Terms and conditions are subject to change without prior notice. Website terms and conditions may apply.

Shipping Terms & Conditions

Shipping Options:

We offer UPS Ground & UPS SurePost options at checkout. Please note: With UPS SurePost, shipping times are greater. This method works in conjunction with USPS making tracking a bit cumbersome as packages will be assigned both a UPS tracking number and then a USPS tracking number once turned over.

Free Shipping:

*ProOne’s free shipping offer applies to retail customers ONLY.